How to Become a Great Coach

When:  Oct 14, 2026 from 01:30 PM to 03:00 PM (ET)
Coaching for Performance and Change: The Skills That Move People—and Organizations—Forward

What are the necessary skills to be a coach who can help others and their organizations get results?  Explore strategies that can elevate your coaching abilities, ensure impactful results, and create lasting positive changes one-on-one and within teams and organizations.

LEARNING OBJECTIVES: 

  • Name the core competencies and skills that distinguish effective coaches from ineffective ones, including active listening, powerful questioning, and the ability to build trust and psychological safety in one-on-one and team settings.
  • Explore coaching strategies and frameworks and assess how these approaches can be adapted in diverse coaching contexts.
  • Select at least one coaching technique designed to create lasting behavioral and cultural change and develop a personal action plan for elevating coaching practice and sustaining positive outcomes over time.
     

Speakers: 

Michelle Poché Flaherty

Assistant City Manager, City of Redwood City, CA

Donna Vaillancourt

Special Projects Coordinator II and Former Human Resource Director, San Mateo County, CA

Location

Online Instructions: