ICMA Community Conversations | From Relief to Resilience: Supporting Small Businesses During & After

When:  Jun 30, 2020 from 1:00 PM to 2:30 PM (ET)

While part of the job has always been the growth of your community, city managers and economic development teams have faced a new world of challenges distributing federal funds and supporting small businesses suffering after COVID-19 shutdowns. 

Responding to crisis situations requires speed and efficiency, but many municipalities have found themselves ill equipped to launch or scale their efforts. And with small businesses facing a long uphill climb toward recovery, the probability is that even more assistance will be needed. COVID-19’s abrupt changes have alerted us all to the need for more durable and sustainable solutions to be able to quickly mobilize in emergency relief situations as well as provide long-term support.

Join us as we chat with cities and counties that have charted these complicated waters and successfully stood up or grown their small business grant and loan programs and are now planning for the recovery ahead. We’ll discuss how to define your relief program’s criteria, best practices in ensuring your approach is flexible, equitable, and reportable, and share lessons learned in serving others when they need it most.

Moderator:  Melissa Greiner, Director of Marketing, WizeHive


  • Jon McMillan, City Manager, City of La Quinta, CA
  • Doug Kinley III, Management Specialist, City of La Quinta, CA
  • Colleen Kardasz, Assistant Director, Loudoun County, VA